Turn every after-hours call into a qualified consultation.

The AI functions as an intake agent, not as legal counsel. Conversations are directed toward scheduling and information gathering only. The AI does not provide legal advice, and your firm retains control of all case communications once the intake is transferred to an attorney. Standard data security (TLS 1.3, encrypted storage) protects all call recordings.

The AI collects the caller's name, the opposing parties they mention, and the general matter type. This is submitted to your practice management system for a conflicts search. The AI informs the caller that a conflict check is required and that a staff member will confirm their appointment within one business day.

Yes. The AI walks callers through a structured intake that you configure: matter type, incident date, parties involved, jurisdiction, and urgency level. The transcript and extracted data are pushed to your intake queue in Clio, MyCase, or PracticePanther.

You configure emergency keywords and after-hours escalation rules. If the AI detects keywords like "arrested," "bail," or "emergency hearing," it immediately attempts to reach your on-call attorney via phone transfer. If unavailable, it collects contact details and fires an SMS/email alert to your emergency contacts.

The AI is jurisdiction-agnostic — it routes based on your firm's configuration, not pre-programmed legal rules. You define which practice areas you accept, which states you are licensed in, and how to route inquiries that fall outside your scope.

Yes. We support native MCP adapters for Clio, MyCase, PracticePanther, and Filevine. For other platforms, our OpenAPI adapter connects to any system with a REST API. New intake records are created automatically; no manual data entry required.