Review Management

Your reputation is being written right now. Who's responding?

Every unacknowledged review is a conversion you lost. Agentifiq aggregates every platform, drafts AI responses in your brand voice, and publishes — all from a single dashboard.

Missed Reviews Slow Responses 10+ Platforms

The numbers don't lie

Reputation is your most expensive asset.

88%
of consumers trust online reviews as much as personal recommendations
BrightLocal 2024
$250K
average annual revenue impact of a 1-star rating drop for SMBs
Harvard Business Review
40%
of reviews on Google and Yelp go unanswered by businesses
ReviewTrackers 2024
3x
higher conversion rate for businesses that respond to reviews within 24 hours
Podium
The hidden cost

An unanswered 1-star review doesn't just sit there. It actively loses you business.

86% of buyers specifically look at how businesses respond to negative reviews — not just whether they have them. Silence reads as guilt.

What a potential customer does when they find your unanswered 1-star review

Searches for your service

Reads your reviews — spots the unanswered 2-star

"They don't respond to complaints" — decides not to call

Calls your competitor instead

$14,000

lost per month

What a business with average ticket size of $350 loses when just 40 potential customers choose a competitor because of an unanswered negative review.

0.3 stars

average rating drop

The typical aggregate rating decline businesses experience after 6 months of not responding to reviews. Google's algorithm factors in response rate as an active ranking signal.

3 minutes

is all it takes to fix this

With Agentifiq, every new review triggers an AI-drafted response within 60 seconds. You approve it in one click — or let it auto-publish once your brand voice is calibrated.

How it works

From review to response in under 60 seconds.

A four-step workflow that replaces the tab-switching, copy-pasting, and forgotten replies that cost you customers every day.

Step 1

Aggregate

Connect Google Business, Trustpilot, Yelp, Facebook, G2, Capterra + 6 more. All reviews in one feed.

Step 2

AI Drafts

Our AI reads the review context, your past responses, and your brand guidelines — then drafts a reply. You approve or post directly.

Step 3

Publish

One-click publishing back to each platform directly from the dashboard. No login juggling.

Step 4

Track & Report

Rating trends, response rate, sentiment analysis, and competitor benchmarks delivered weekly.

Automated review growth

Stop hoping customers leave reviews. Start generating them automatically.

The best time to ask for a review is right after a positive interaction. Our system catches that moment automatically — every single time.

Step 1

AI Receptionist Answers

Customer calls, the AI handles it. Service is scheduled or completed.

24 hours later

SMS Follow-Up Sent

"Hi Sarah — how was your visit?" — a single-tap link to leave a Google review.

Step 2

Customer Taps the Link

One tap — straight to your Google Business review form. No searching, no friction.

Step 3

5-Star Posted

Your Google rating climbs. New reviews appear in your Agentifiq dashboard instantly.

AI responds

Response Published

AI drafts a personalized thank-you. Published in under 60 seconds — automatically.

The entire loop runs without you touching a thing. AI Receptionist required for automated SMS follow-up.

Integrations

Every platform your customers use.

Direct connections to all major review platforms — reviews appear accurately and in real time.

Google Business
Reviews & Q&A
Trustpilot
Verified Reviews
Yelp
Local Discovery
Facebook
Social Reviews
G2
B2B Software
Capterra
Software Marketplace
TripAdvisor
Hospitality
BBB
Trust Signals

What's included

Everything you need. Nothing you don't.

Purpose-built for businesses that take their reputation seriously.

AI Response Drafting

Trained on your tone, past responses, and industry best practices. Every reply sounds like you — at 10x the speed.

Sentiment Analysis

Know instantly when a review needs escalation vs. a thank-you. Priority queue for negative reviews.

Competitor Monitoring

Track your competitors' ratings and response rates. Know when you're falling behind before your customers do.

Multi-Location Support

Manage 1 or 100 locations from the same dashboard. Location-specific brand voice and escalation rules.

Review Generation

Automated post-service SMS/email prompts that turn happy customers into 5-star reviews. Compliant with all platform terms.

Weekly Digest Reports

Branded PDF reports showing rating trends, response performance, and review volume — ready to share with your team or clients.

Your reputation, at a glance

Before a customer calls you, they've already made a decision.

In seconds, a potential customer forms a complete opinion of your business from your star rating, your most recent review, and — most importantly — whether you bothered to respond. This is your storefront on Google.

We track every signal that feeds that first impression and give you a single Reputation Score — updated daily — so you always know exactly where you stand and what's moving the needle.

Aggregate rating tracked across all 9 platforms in real time

Response rate scored and benchmarked against your top 5 local competitors

Reputation Score trend: week-over-week and 90-day view

Instant alert when your rating drops — even by 0.1 stars

Agentifiq Reputation Score

84 +6 this month

Google Rating

4.7

What customers mention most

Friendly staff67% positive
Response time51% positive
Wait time34% negative
Value for money59% positive

Competitor comparison (your zip code)

You
4.7
Competitor A
4.3
Competitor B
4.0
Every tool included

More than a review inbox. A complete reputation engine.

Beyond the core features, your subscription includes these capabilities — all automated, all managed for you.

Instant Negative Review Alerts

The moment a 1 or 2-star review lands on any platform, you and your team are notified by SMS and email — before it sits unanswered for hours.

Review Widget for Your Website

Embed a live feed of your best reviews directly on your homepage or services page. Your 4.8-star badge, live-updating, without any developer work.

Fake Review Detection

We detect review-bombing patterns — clusters of low-star reviews from accounts with no history — and flag them for platform removal requests before they dent your rating.

Internal Satisfaction Check

Before sending a customer to Google, we ask one internal satisfaction question. Customers who signal a poor experience are routed to your team privately — not to a public review form.

Social Sharing

Turn your best reviews into branded social cards for Facebook, Instagram, and LinkedIn. One click — ready to post. Your happiest customers become your best marketing.

Historical Review Import

Connect your accounts and we pull in your entire review history — not just new reviews. Respond to older reviews you missed and immediately improve your response rate score.

Review Attribution

Know exactly which reviews came from your AI Receptionist follow-up sequence vs. organic. See your ROI per source so you can double down on what's working.

Multi-Language Responses

If a customer writes in Spanish, French, or any other language, the AI drafts a response in that same language. No translator needed, no awkward one-size-fits-all replies.

Review Velocity Tracking

Google rewards businesses that receive steady streams of fresh reviews over those with a large-but-stale total. We track your velocity, alert you when it slows, and automatically increase outreach cadence to keep it consistent.

FAQ

Questions we get all the time.

Everything businesses ask before getting started with review management.

Can the AI respond automatically without my approval?
Yes, but we recommend an approval workflow for the first 30 days while the AI learns your brand voice. After calibration, auto-publish rules can be set by star rating, platform, or keyword.
What happens when we receive a negative review?
Negative reviews (1–3 stars) are immediately flagged and routed to your designated escalation contact. The AI drafts a de-escalation response, but a human approves before publishing.
Does this work for multi-location businesses?
Absolutely. Each location gets its own review feed, response templates, and escalation contacts. A parent dashboard shows aggregate performance across all locations.
How do you handle platform-specific terms of service?
We connect to each platform through their official channels — the same way you would log in yourself, just automated. This keeps your accounts in good standing and ensures your review data is always accurate.
Can the AI match our brand tone and industry language?
Yes. During onboarding, we analyze your existing reviews and responses to build a tone model. You can also upload brand guidelines and a glossary of preferred terminology.
How long does setup take?
Most clients are live and seeing AI draft responses within 48 hours of onboarding. For first-time connections to Google or Trustpilot, their own review teams may take 3–5 business days to verify your account.
The complete loop

Reviews don't stand alone. They're the output of every customer interaction.

The businesses that dominate local search combine all three: an AI that handles every call, a system that turns those calls into reviews, and an SEO engine that makes sure those reviews get seen.

More calls → more satisfied customers → more reviews → higher Google ranking → more calls. This is what compounding growth looks like for a local business.

Free Reputation Audit

See exactly what your reputation looks like to buyers.

We'll pull your current ratings across all platforms, identify unanswered reviews, and show you exactly how much revenue risk you're carrying — at no cost.